SALES

5.0

SERVICE

4.0

481 ratings and 232 comments received in the last 90 days.

03 November 2024

Kept informed and updated via email and telephone calls

01 November 2024

Efficient and friendly

01 November 2024

Jamie Kinlock my sale representative could not have been more helpful, engaging and willing to assist our needs.

31 October 2024

We were told when we ordered the car it would be between three and six months delivery. Regularly kept updated on progress.

26 October 2024

Excellent service and a nice environment to visit.

23 October 2024

Great Service where both James and Sam at BMW Maidstone were very friendly, professional and did everything they could to make buying a car a pleasurable process.

22 October 2024

Once car ordered, kept informed of progress. Upon delivery payment for car on-line very easy. Collecting vehicle easy and very thorough explanation of controls

22 October 2024

Very satisfied with the communication, quick delivery and personal service shown to me when choosing and purchasing a BMW

18 October 2024

A. Pleasant experience and quite good fun with Philip. He is very tolerant of us - ask no more!

17 October 2024

From my initial contact with Ian Ford and throughout the whole sales process with Sam Smith I always felt like a most valued customer. Professional and Personable throughout.

30 October 2024

Again the service guys were great. Service is a very hard role in any dealership but specially with a brand like BMW

29 October 2024

Staff were very friendly and helpful

20 October 2024

Quick service, only complaint they asked me if I wanted the car washed, I said yes please but when it came back it hadn't been done, but not a problem

19 October 2024

Car was MoT'd and 2 recalls done at same time.

17 October 2024

Everyone was very helpful

17 October 2024

Great service, very professional.

17 October 2024

Great experience. Elise was great in organising my service and the service was done quicker than expected.

16 October 2024

They have sorted out our issue and done it professionally

15 October 2024

Very good service. Thorough video. Cleaned car, which was excellent and much needed. My daughter commented on how clean the car was afterwards. Thank you.

15 October 2024

Very poor experience when I came to collect my vehicle - I had to wait 40mins for my car to be brought to the dealership. No apology and rude response from a staff when I politely chased, who said your drivers had just been made redundant.

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